Our Return Policy
We understand that sometimes a product may not be what you expected. That’s why we offer a straightforward return policy to ensure your satisfaction.
14-Day Return Window
You have 14 days from the date of purchase to return eligible items. If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Eligibility Criteria
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
How to Initiate a Return
- Contact our customer support at [[email protected]] within 30 days of receiving your order.
- Provide your order number and reason for the return.
- Our team will guide you through the return process.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a certain number of days.
Exchanges
If you need to exchange an item, contact us at [Your Contact Email]. We will guide you through the exchange process.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our Return Policy, please contact us at [[email protected]].